Customer Care Process
3600+
Satisfied Client
CoreFlux Computer Trading LLC Customer Care Department
Relentless Focus on Customer success
At CoreFlux Services, we specialize in white glove service for individuals and businesses reliant on mission-critical infrastructure. Our expert team ensures seamless operations through post-sales support, RMA, diagnostics, remote assistance, and a comprehensive knowledge base. Trust CoreFlux Services for unparalleled expertise and uninterrupted performance.
RMA
Remote Assistance
Diagnostics
Knowledge base
15+
Partnered Brands
CoreFlux RMA Department
Return Merchandise Authorization
Our RMA department at CoreFlux Services handles the efficient processing of Return Merchandise Authorizations (RMA) for our partnered brands. Our team ensures a seamless experience for customers seeking resolution for hardware or equipment issues. Leveraging our expertise and streamlined procedures, we expedite the RMA process, minimizing downtime and disruptions to your operations.
Submit RMA Form
Customer submit RMA Form via website/email.
Product Pickup
CoreFlux arranges product pickup from customer.
Product Diagnostics
CoreFlux checks for product status and defects.
RMA Approval
Refund / replacement processed upon testing the product.
Customer Service Training
Learn How to Submit RMA Form?
Our Customer Service department has recently conducted a webinar on our RMA process. This video goes through our extensive RMA process.
You can read more about our RMA process in our RMA policy.
